Cookie Policy
Last updated25 October 2026
What cookies and similar technologies we use, why we use them, and how to control them.
Last updated: 25 October 2026
We are NetConnect Global UK Limited (operating as "welocity.ai", "we", "us", "our") – a software provider offering AI-powered video interview and recruitment intelligence solutions. This Cookie Policy describes what information we collect through cookies and similar technologies, how we use it, and why we sometimes need to store these cookies.
Cookies help us improve the functionality and personalization of our websites, Platform, and online services ("Website"). By using our Websites, you agree that we may store and access cookies and data about you as explained in this policy.
What are cookies?
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device to remember information about you, such as your language preference, login information, or session data. We set those cookies and call them first-party cookies.
We also use third-party cookies (from a domain other than the domain of the website you are visiting) which can be used for analytics, functionality, and advertising purposes.
Over 90% of websites use cookies. You can find out more at cookiesandyou.com.
Types of cookies we use
Essential Cookies
Always Active
These cookies are necessary for the Website to function and cannot be switched off. They are usually set in response to actions you take, such as:
- Setting your privacy preferences
- Logging in to your account
- Filling in forms
- Security and authentication
- Load balancing and session management
Performance/Analytics Cookies
Optional
These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. We use:
- Google Analytics 4 - Website traffic analysis
- Microsoft Clarity - User behavior analytics
- Heap Analytics - Product analytics
- Mixpanel - User engagement tracking
Functionality Cookies
Optional
These cookies enable enhanced functionality and personalization:
- Remember your preferences (language, region, username)
- Provide personalized content
- Remember settings for video interviews
- Chat support features (Intercom, Zendesk)
Marketing/Advertising Cookies
Optional
These cookies track visitors across websites to display relevant ads:
- Google Ads - Retargeting and conversion tracking
- LinkedIn Insight Tag - B2B marketing and analytics
- Facebook Pixel - Social media advertising
- Segment - Customer data platform
Third-party cookies
Third-party cookies include those set by:
Analytics Partners
- Google Analytics - Traffic and behavior analysis
- Hotjar - Heatmaps and session recordings
- FullStory - Digital experience analytics
- Amplitude - Product analytics
Marketing Partners
- Google Marketing Platform - Advertising and remarketing
- LinkedIn Marketing Solutions - Professional targeting
- Meta Business Suite - Facebook and Instagram advertising
- Twitter Ads - Social media marketing
- Microsoft Advertising - Bing ads and remarketing
Functional Services
- YouTube - Embedded video content
- Vimeo - Video hosting for interviews
- Calendly - Appointment scheduling
- DocuSign - Electronic signatures
- Stripe - Payment processing
Security Services
- Cloudflare Turnstile (Cloudflare, Inc.) - A security check on our website forms that tells people from bots. It is strictly necessary, so it runs without asking for consent. See Cloudflare's privacy policy.
Cookies specific to our AI platform
Our AI-powered video interview platform uses additional cookies for:
Interview Session Cookies
- Maintain interview session integrity
- Save progress during multi-part interviews
- Store temporary video upload tokens
- Manage real-time connection quality
AI Processing Cookies
- Queue management for AI analysis
- Processing status tracking
- Result caching for performance
- Error recovery and retry mechanisms
Legal basis for using cookies
We use cookies based on:
Strictly Necessary (No consent required)
Essential cookies required for basic website operation and security
This includes Cloudflare Turnstile, the security check on our website forms, provided by Cloudflare, Inc.
Consent-Based
All optional cookies (analytics, functionality, marketing) require your explicit consent
Legitimate Interest
Limited analytics for security and fraud prevention (where legally permitted)
Your cookie choices
How to manage cookies
You have several options to control cookies:
- Cookie Banner/Preference Center
- Click "Cookie Settings" on any page
- Customize your preferences by category
- Update preferences anytime via the settings icon
- Browser Settings
- Block all cookies (may affect functionality)
- Delete existing cookies
- Set preferences for specific websites
- Use private/incognito browsing mode
- Third-Party Opt-Outs
- Google: ads.google.com/settings
- Facebook: facebook.com/ads/preferences
- LinkedIn: linkedin.com/psettings/advertising
- General: optout.networkadvertising.org
- Do Not Track We respect Do Not Track browser signals where legally required
Mobile app cookies
If you use our mobile applications, we use similar technologies:
- Mobile advertising IDs (IDFA/AAID)
- App analytics (Firebase, AppCenter)
- Push notification tokens
Manage these through your device settings.
Other tracking technologies
Web Beacons/Pixels
Tiny graphics (1x1 pixel) embedded in emails and web pages to:
- Track email opens and clicks
- Measure campaign effectiveness
- Understand user engagement
- Detect fraud and security issues
Local Storage
Browser storage for:
- User preferences
- Session data
- Offline functionality
- Performance optimization
Fingerprinting
We do NOT use device fingerprinting for tracking purposes.
Specific regional requirements
European Union (GDPR)
- Explicit consent required before setting optional cookies
- Granular control over cookie categories
- Right to withdraw consent anytime
- Cookies expire within 13 months maximum
California (CCPA/CPRA)
- Right to opt-out of "sale" of personal information
- We don't sell data, but third-party cookies may constitute "sharing"
- Universal opt-out signals honored (Global Privacy Control)
Other US States
Compliance with state-specific requirements for:
- Colorado, Connecticut, Utah, Virginia
- Nevada online privacy laws
- State-specific opt-out rights
Cookie list
For a detailed list of all cookies we use, including:
- Cookie name and provider
- Purpose and description
- Type and category
- Duration/expiry
- Data collected
Visit: https://business.welocity.ai/uk/legal/cookie-policy
Updates to this policy
We may update this Cookie Policy periodically to reflect:
- Changes in cookies we use
- New legal requirements
- Technology updates
- Business changes
Check the "Last updated" date for the latest version.
Children's privacy
Our services are not intended for individuals under 18. We do not knowingly use cookies to track children.
Cross-border data transfers
Cookies may result in data transfer to countries including:
- United States (primary servers)
- European Union (EU users)
- Other countries where our providers operate
We ensure appropriate safeguards for international transfers.
Cookie retention periods
| Cookie Type | Retention Period |
|---|---|
| Session cookies | Until browser closed |
| Authentication | 30 days |
| Preferences | 1 year |
| Analytics | 14 months |
| Marketing | 90 days |
| Security | 6 months |
Impact of refusing cookies
If you refuse cookies:
Essential cookies (cannot refuse)
- Website remains functional
- Security features active
Optional cookies (if refused)
- ❌ Personalization features limited
- ❌ Cannot save preferences
- ❌ Analytics not collected
- ❌ Targeted ads not shown
- ✅ Website still accessible
- ✅ Core features available
Questions and contact
Privacy Team
Email: dpo@welocity.ai
Mail: NetConnect Global UK Limited
Attn: Data Protection Officer, 41 Luke Street, London EC2A 4DP, United Kingdom
Data Protection Officer
Email: dpo@welocity.ai
EU/UK Representative
[To be appointed if required]
[Contact details]
Additional resources
- Main Privacy Policy: https://business.welocity.ai/uk/legal/privacy-policy
- Cookie Settings: Available on every page footer
- Learn About Cookies: https://cookiesandyou.com
- Browser Privacy:
- Google Chrome Privacy
- Mozilla Firefox Privacy
- Microsoft Edge Privacy
- Apple Safari Privacy
Effective Date: 01/06/2025
Version: 1.0
Classification: Public
Questions about this document? Write to legal@welocity.ai or dpo@welocity.ai. Other policies: AI Ethics · Email Policy · DPA · Privacy Policy · Terms of Service.